CUSTOMER CARE

Support that gets you to the right place.

Questions before purchase, help with an existing order, technical support, billing and subscription support are all routed here.

Sales questions

Need help choosing an ARQS service or intelligence product? Call us before purchasing.

Existing order support

Have your purchase email, product name and a short description of what you need ready when you contact ARQS.

Technical support

For AI Front Desk, chatbot and automation work, tell us what is happening, what you expected, and whether the issue affects customers now.

Billing & subscriptions

For charges, recurring support, cancellations or payment questions, provide the purchaser name and the email used at checkout.

Intelligence reports

For questions about scope, geography or interpretation, reference the exact report and the decision you are trying to support.

Custom work

If a packaged service does not fit, ARQS can scope a custom AI, research or business implementation.

Urgent customer-facing issue? Call 1-250-289-4456 and identify the affected service and business.